Traxxas Online Community FAQ
Here you can find answers to questions about how the board works. Use the links or search box below to find your way around.
Privacy Statement
In summary, we are deeply concerned with your desire to protect your personal information on the Internet. Required information (such as your E-mail address when registering in the online community) is necessary in order to provide interactivity with certain areas of the website. We will not disclose your information to anyone outside of Traxxas unless required by law, such as in response to a court order or subpoena. Submitting your information to Traxxas does not expose you to receiving messages and solicitations from third parties outside of Traxxas.
THE INFORMATION WE COLLECT
The types of personally identifiable information that
may be collected at these pages include: name, address,
e-mail address, telephone number, fax number, and information
about your interests in and use of various products,
programs, and services.
We also may collect certain non-personally identifiable
information when you visit many of our web pages such
as the type of browser you are using (e.g., Netscape,
Internet Explorer), the type of operating system you
are using, (e.g., Windows '95 or Mac OS) and the domain
name of your Internet service provider (e.g., America
Online, Earthlink).
HOW WE USE THE INFORMATION
We may use the information you provide about yourself
to fulfill your requests for our products, programs,
and services, to respond to your inquiries about our
offerings, and to offer you other Traxxas products,
programs or services that we believe may be of interest
to you. We sometimes use this information to communicate
with you, such as to notify you when we make changes
to our subscriber agreements, to fulfill a request by
you for an online newsletter, or to contact you about
your account with us.
The information we collect in our online forums and
communities is used to provide an interactive experience.
We use this information to facilitate participation
in these online forums and communities. We sometimes
use the non-personally identifiable information that
we collect to improve the design and content of our
site and to enable us to personalize your Internet experience.
We also may use this information in the aggregate to
analyze site usage.
We will disclose information we maintain
only when required to do so by law, for example, in
response to a court order or a subpoena. We also may
disclose such information in response to a law enforcement
agency's request.
Agents and contractors of TRAXXAS who have access to
personally identifiable information are required to
protect this information in a manner that is consistent
with this Privacy Notice.
Although we take appropriate measures
to safeguard against unauthorized disclosures of information,
we cannot guarantee you that personally identifiable
information that we collect will never be disclosed
in a manner that is inconsistent with this Privacy Notice.
Inadvertent disclosures may result, for example, when
third parties misrepresent their identities in asking
the site for access to personally identifiable information
about themselves for purposes of correcting possible
factual errors in the data.
Finally, TRAXXAS will not use or transfer personally
identifiable information provided to us in ways unrelated
to the ones described above without also providing you
with an opportunity to opt out of these unrelated uses.
COOKIES
To enhance your experience with our sites, many of our
web pages use "cookies." Cookies are text
files we place in your computer's browser to store your
preferences. Cookies, by themselves, do not tell us
your e-mail address or other personally identifiable
information unless you choose to provide this information
to us by, for example, registering at one of our sites.
However, once you choose to furnish the site with personally
identifiable information, this information may be linked
to the data stored in the cookie.
We use cookies to understand site usage and to improve
the content and offerings on our sites. For example,
we may use cookies to personalize your experience at
our web pages (e.g. to recognize you by name when you
return to our site), or save your password in password-protected
areas.
OUR COMMITMENT TO SECURITY
We have put in place appropriate physical, electronic,
and managerial procedures to safeguard and help prevent
unauthorized access, maintain data security, and correctly
use the information we collect online.
HOW TO CONTACT US
If you have any questions or concerns about the TRAXXAS
policy for this site or its implementation you may contact
us at: forum@traxxas.com.
Rules and Disclaimer
Welcome to Traxxas message board. Thank
you for visiting and have a great time!
It is important to us that you and our other visitors
have the best possible time while using our site. When
you use this site you are fully aware of our respective
legal rights and obligations. For that reason, we have
created these Terms of Use as the legally binding
terms to govern your use of the Traxxas message board.
Please read these Terms of Use carefully before using
the site, because they affect your legal rights and
obligations.
Your Acceptance of terms
If you do not agree with any of these Terms of Use
please do not use this site, because by using this site
you will be deemed to have irrevocably agreed to these
terms.
Please note that these Terms of Use may be revised and reissued without notice at any time by updating this posting. You should visit this page regularly to review the current Terms of Use, since your continued use of the site will be deemed as irrevocable acceptance of any revisions.
You agree, through your use of this service, that you will not use the Traxxas to post any material which is knowingly false and/or defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, profane, sexually oriented, threatening, invasive of a person's privacy, or otherwise violates any law.
You agree not to post any copyrighted material unless the copyright is owned by you. You agree not to post any advertising, URL's with affiliate id's or tracking numbers or anything which actively promotes a site or company.
You agree not to use the addresses of any member on the forum for any other purpose than 1-1 personal communication. Any mailing in bulk to the forum Members (outside of official Traxxas communication) or any unsolicited e-mail to members will result in immediate suspension of your membership.
You agree not to represent yourself as another person, company or entity.
Unless, we have received a properly completed and acceptable parental consent form governing your use of this site, we will assume (and by using this site you warrant that) you have legal capacity to enter into the agreement set out in these Terms of Use (i.e., that you are of sufficient age and mental capacity and are otherwise entitled to be legally bound in contract).
We at Traxxas reserve the right to delete any message for any or no reason, you remain solely responsible for the content of your messages, and you agree to indemnify and hold harmless Traxxas and their agents with respect to any claim based upon transmission of your message(s). We at Traxxas reserve the right to revoke your membership to the Traxxas forum or disable your posting ability for any or no reason.
Traxxas also reserves the right to reveal your identity (or whatever information we know about you) in the event of a complaint or legal action arising from any message posted by you.
PLEASE READ THESE IMPORTANT RULES FOR THIS FORUM
Note: Traxxas has a zero tolerance policy. Posting something to the Traxxas forum which personally attacks another forum member or contains profanity or any type of racial or ethnic slur will result in immediate suspension of your account
The following is strictly prohibited on the Traxxas message board and may result in immediate account suspension:
(1) Posting post any profanity (harsh or mild) in the TOPIC/SUBJECT of your post.
(2) Personal attacks. Anything between you and another user qualifies for personal e-mail. Please don't clutter our community just to say one thing to another person.
(3) Anything that could interfere with the viewing of the forum by other members - including any Java or Java script, MARQUEE or other page altering tags.
(4) Padding your post count with one line posts or other attempts at flooding the forum with posts.
(5) Don't post anything in a topic where it doesn't belong. We'll just move it.
(6) Keep your sigs to three lines (carriage returns) or less, including your name, a quote, and a URL. Sigs cannot be more than three lines total, including wrap-arounds. Long sigs are just annoying and cause other users to need scroll further down the page.
We at Traxxas require that you do not post e-mails or submit to or publish through forums or otherwise make available on this site any content, or act in a way, which in our opinion:
(a) libels, defames, invades privacy, stalks, is obscene, pornographic, racist, abusive, harassing, threatening or offensive;
(b) seeks to exploit or harm children by exposing them to inappropriate content, asking for personally identifiable details or otherwise;
(c) advocates or promotes illegal activity; posting Information on how to defraud any company or promotion of any kind of illegal or unethical activity
(d) impersonates or misrepresents your connection to any other entity or person or otherwise manipulates headers or identifiers to disguise the origin of the content;
(e) advertises any commercial endeavor (e.g., offering for sale products or services) or otherwise engages in any commercial activity (e.g., conducting raffles or contests, displaying sponsorship banners, and/or soliciting money, goods or services for any purpose) except as specifically authorized by Traxxas;
(f ) Anything that violates the trademark or copyright of Traxxas or another company.
(g) copies any other pages or images on this site except with appropriate authority;
(h) contains links to other sites that contain the kind of content, which falls within the descriptions set out above.
System Abuse
Without limitation, you agree not to send, create or
reply to so called mailbombs (i.e., emailing copies
of a single message to many users, or sending large
or multiple files or messages to a single user with
malicious intent) or engage in spamming (i.e., unsolicited
e-mailing for business or other purposes) or undertake
any other activity which may adversely effect the operation
or enjoyment of this site by any other person.
Security
Any passwords used for this site are for individual
use only. You shall be responsible for the security
of your password (if any). Traxxas shall be entitled
to monitor your password and, at its discretion, require
you to change it. If you use a password that Traxxas
considers insecure, Traxxas will be entitled to require
this to be changed and/or terminate your account.
Traxxas, reserves the right to modify or discontinue, temporarily or permanently, all or any part of this site with or without notice, and/or to establish general guidelines and limitations on their use.
Forum Objectives
We have created this forum to provide a friendly,
easy-to navigate online community for R/C enthusiasts
to share useful and entertaining information about their
R/C cars, trucks, and boats. All participants are welcome
so long as they follow the rules, maintain their sense
of humor and do not do anything to interrupt the flow
of good, positive information about the R/C Hobby. Traxxas
supplies this forum as a helpful, fun, and free service
for the participants. If the message forum is abused
and good posting guidelines are consistently ignored,
then it could be removed.
The most important rule of all:
The most important rule to remember is to not say
anything to another member via the Traxxas forum that
you wouldn't say to that person if he/she were standing
right in front of you. If it helps, then imagine
that person is much larger and meaner than you. If you can't say anything nice, or offer criticism in
a useful, constructive manner, then simply move on and
don't reply to the post. Traxxas moderators/marshals
will remove pointless inflammatory posts and you could
quickly find yourself banned if you persist. Do your
part to make the moderator's jobs easy.
General Guidelines
For The Good Poster
People who frequent message boards have developed
their own set of etiquette and manners for good posting
within the forums. If you are new to message forums,
then please adhere to the following guidelines. Following
these few simple rules will help you post like a pro
right from the start.
• Try to keep your remarks positive. If
you don't have anything good to say about one topic,
then simply pass it and move onto the next. If you must
criticize, do it in a constructive manner, not in a
harsh, condescending one. If you have had a bad day,
please don't try take it out on the forum members. Pointless
criticism and bashing only makes you look bad and will
certainly get the attention of the moderator.
• Help out the new guys. Remember
that everyone was beginner once. The faster you feed
new people with good information, the faster they will
become good contributing members of the forum. Posts
that put down and ridicule "newbies" or attempt
to run them out of the forum are not allowed. Other
forum members will look up to you for being helpful
to novices and ignore you for being arrogant and insulting.
What type of person do you want other forum members
(and the moderators) to see you as?
• Do not attempt to artificially
increase your post count with one-line posts. Some
members try to attach prestige to themselves by the
number of posts they have made. They will use many pointless,
one-line posts to inflate their post count. An example
might be posting just to say, "I agree" or
"My thoughts exactly". These kinds of posts
do not offer much to the discussion and take up valuable
space in the forum. Try to advance the discussion with
relevant input each time you post. Other forum members
will appreciate you for it.
• Do not post anything in a topic
where it doesn't belong. For example, don't ask
a question about your electric Rustler in the T-Maxx
forum. Other members won't take you seriously and moderators
will just move or delete the post.
• Stick with topics that are related
to R/C models only. We want to keep our forum all
about R/C related interests. If you wish to change the
subject, then please use another forum.
• Be specific when posting topic
and subject headings. Don't use topic headings such
as "LOOOOOK!!!!" or "HELP!!!!!!!!!"
The whole point of posting is to get your post read.
Vague topic headings may cause other members to ignore
your post. If you need help with an engine for example,
then title the topic "I need engine help."
You will get much better response, and the forum will
be much easier to read. Moderators may rename topics
if the heading has nothing to do with the subject.
• Do not type in ALL CAPS. Typing in all caps will offend forum veterans because
they will think that you are YELLING at them.
• Practice good grammar and typing
skills. Posts that have misspelled words, poor grammar,
and SlOppY tYpInG are very difficult to read. Again,
the reason you are posting is so that your thought will
be read. Moderators may delete the worst examples at
their discretion. If English is your second language,
then let forum members know so that they can exercise
patience when reading your posts.
• Keep your sigs (signatures)
to three lines (carriage returns) or less, including
your name, a quote, and a URL. Sigs cannot be more
than three lines total, including wraparounds. Long
sigs become annoying and cause other users to need to
scroll further down the page.
• Do not attempt to bypass the
language filters by using , *tars, e x t r a
s p a c e s, etc. Moderators will delete your entire
post. There are kids as well as adults participating
in the forum. Keep the Traxxas forum rated "G"
for all ages. Be the one to set a good example
for others.
• Use the Forum Search. Before
starting a new topic, use the search function to see
if it has already been discussed. Be a good guy and
don't make regular forum members have to repeat themselves
time and time again.
• Discourage the "which is
better" type of threads. These topics appear
amateurish and often lead to flame wars. Solicit opinions
about the products in question and then decide for yourself
which is better for you. If the thread becomes an extended
flame war, the moderators may lock the topic at their
discretion.
• Don't abuse the marketplace. We have set up a forum which will allow you to post
"for sale" ads. The marketplace forum is for
individuals only and is not to be used for commercial
advertising purposes. Use this forum to sell your used
Traxxas products. Do not use this forum to sell the
new T-Maxx parts you are making in your garage. Be sure
to read our cautions about purchasing from the marketplace
forum.
• Do not use the forum to contact
Traxxas Customer Support. Posts that deal with warranty
and service issues will be removed and then forwarded
to the customer support team, increasing the amount
of time it takes for you to get a response. If you have
support related issues, then call (1-888-TRAXXAS) or
e-mail (support@Traxxas.com)
to reach our customer support team directly.
• Don't believe everything you read. The Traxxas message forum is truly a global community able to accept posts from all over the world. Other than the clearly marked Traxxas moderators, you don't really know who is behind the alias making the post. Many posts contain opinions that may or may not be based on facts or real experience. Use the search function to view the poster's other threads. This may aid you in determining the credibility of the poster's information. Check everything out before you act.
Marketplace
Forum
The Marketplace forum is a free service provided
to allow you to post "for sale" ads. The marketplace
forum is for individuals only and is not to be used
for commercial advertising purposes. Only Traxxas
products are allowed. Do not use this forum to sell
the new T-Maxx parts you are making in your garage.
Buyer Beware! Purchase items in the
Marketplace forum at your own risk!
Traxxas does not officially know, promote, certify,
or endorse any of the sellers or seller's merchandise.
There is always risk involved with purchasing from unknown
individuals online. You alone assume all risk and responsibility
for those transactions. You alone are responsible for
taking necessary precautions to protect yourself from
potential internet fraud. Traxxas will play no role
whatsoever in transactions initiated by individuals
acting on their own behalf in the Marketplace forum.
More specific information? Click here
Disclaimer
Traxxas will do everything in its power to monitor
and enforce the forum rules. The content of the message
forum may not at all times reflect the views, goals,
and objectives of Traxxas, it's management, or staff.
Traxxas shall not be liable for the forum content, or
any consequences resulting from the content of the forum.
Read the entire rules for more information. If you find
material in the forum that blatantly violates the forum
rules, then report it immediately to the subject moderator
or the forum administrator at forum@Traxxas.com
How To Contact Us
This site is controlled and operated by Traxxas. Please
forward any questions or general correspondence to forum@Traxxas.com.
Warning Points
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