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  1. #1
    RC Qualifier
    Join Date
    Feb 2009
    Posts
    267

    Alert!!! (RCBros)

    I've order FLM adjustable shock mount from RCBros but haven't received any for about a month. I checked my account and it turned out they shipped to completely wrong address. I don't even know how they come up with that (missing apartment no. digit, missing province information(which is crucial) etc.) More surprisingly, they shipped it out 19 days after they received payment from me. I've sent them complaint e-mail and willl update you after seeing how they would respond.

  2. #2
    RC Champion
    Join Date
    Jul 2007
    Location
    France
    Posts
    2,286
    Bad luck ?

    But yes they took time to ship orders (6 days after the order date in my case) but they shipped them. Last time they sent me 2 items rather than one and I paid only one so I can't complain It seems they aren't well organized though.

    Let us wait for other reviews before any conclusion regarding this company.

  3. #3
    RC Champion
    Join Date
    Dec 2007
    Location
    Sylacauga, AL
    Posts
    1,437
    I still haven't ordered from them yet but 2night is the nite.
    15" WB HCR Mutant-Maxx Castle UE FLM 3906

  4. #4
    RC Competitor
    Join Date
    Oct 2009
    Posts
    60
    yeah, he runs a shop part time... the FLM stuff is drop shipped from FLM, not him though
    3906-RPM,FLM,MMM 2650
    5608-RPM,MMM 2200

  5. #5
    RC Turnbuckle Jr.
    Join Date
    Aug 2006
    Posts
    4,646
    Hmm, I've ordered from their Ebay account a few times and never had a problem. Bad luck with your order though.

  6. #6
    RC Racer
    Join Date
    Dec 2009
    Posts
    111
    I have ordered from them a few times all with no problems.......bad deal with your order I hope they will get it straightened out.
    Emaxx,E-Revo,4x4 Slash,2-Blitz's,Firestorm,Mini T

  7. #7
    RC Qualifier
    Join Date
    Feb 2009
    Posts
    267
    he has explained that FLM(not RC Bros) made error in writing down my address. It is understandable considering the articles are dropshipped. He promised he will make sure I get the articles once it got returned back to FLM.

  8. #8
    RC Champion
    Join Date
    Jan 2007
    Location
    Hibernating in my basement, trying to see just how many RC projects i can work on at one time!!
    Posts
    1,611
    Yeah, I ordered a chassis and shocktowers from them and it took me five weeks to get them. The problem with them is they have no control over the intentory. They SAY stuff is instock but in fact, they're at the mercy of whatever backlog FLM has going on. Once I started e-mailing Gina at FLM she would send me notes to keep me up to date as to how close my order was to being shipped out. From now on, if I order FLM stuff, I'll go through RC Monster because they carry their own supply of parts and ship them from their own warehouse.
    Slash BL-Pede-E 4Tec-FLM EMAXX-Wraith-AX-10-SCX-10

  9. #9
    RC Champion
    Join Date
    Dec 2007
    Location
    Sylacauga, AL
    Posts
    1,437
    I got what I wanted. Infact they sent me two of every FLM part I ordered. lol It took about a week.
    15" WB HCR Mutant-Maxx Castle UE FLM 3906

  10. #10
    RC Qualifier
    Join Date
    Feb 2009
    Posts
    267
    I received my stuff all right despite wrong address. no complaint. RC Bros were very attentive to this matter and helped me out track the parcel. Also, I really love this quality of the FLM products ~!

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