i just got my new green qr-1 quadcopter in the mail today , i charged both batterys , installed the batterys in the transmitter , turned on the transmitter and then the quad , nothing , crap , ok here is what its doing

i have only one led on the quad that is working, when i plug in the battery no blinking light , just one solid blue led working , tried to reset transmitter , still nothing , i followed the manual on how to reset it , havnt called traxxas support yet , they are closed for holidays , can somebody please help me?????