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  1. #1
    RC poster
    Join Date
    Oct 2018
    Location
    Dubai
    Posts
    1

    TRX4 Defender ESC issues

    I bought a TRX4 Defender 3 weeks ago, was trying it out on my living room floor and it stopped working.
    The ESC started flashing RED, and the truck kept switching on by itself once the battery was connected.
    Local dealer (HobbySportz Dubai) said the ESC is faulty and the steering servo is damaged. But they are refusing to replace it under warranty. What can should i do ?

  2. #2
    RC Qualifier lotust251's Avatar
    Join Date
    Mar 2017
    Location
    Long Island NY
    Posts
    280
    call traxxas? I'm sure they will help. they have great support most times.
    Slash, Stampede,Craniac,X2 TRX4 ,ford gt 4 tec 2.0

  3. #3
    RC Champion FnFancy's Avatar
    Join Date
    May 2016
    Location
    Los Al California
    Posts
    1,658
    And find a new lhs! There's no reason, outside of being a non authorized dealer, that the shouldn't be able to do that for you.

    Sent from my SM-N960U using Tapatalk
    Its alright son I'll fix it when you break it

  4. #4
    RC Qualifier
    Join Date
    May 2014
    Posts
    945
    Yep call traxxas. See what they will do for you. Hopefully traxxas should help you out. That sucks your lhs won't help you out.

  5. #5
    RC Competitor
    Join Date
    Oct 2018
    Location
    Placerville CA
    Posts
    51
    Quote Originally Posted by lotust251 View Post
    call traxxas? I'm sure they will help. they have great support most times.
    My LHS called Traxxas and got all the parts my Defender needed under warranty sent to his shop and he is installing them as well. Traxxas and my local guy are both awesome.

  6. #6
    RC Turnbuckle Jr. Greatscott's Avatar
    Join Date
    Mar 2004
    Location
    N. Idaho... Da Sticks!
    Posts
    7,554
    Quote Originally Posted by miltonpoulos View Post
    My LHS called Traxxas and got all the parts my Defender needed under warranty sent to his shop and he is installing them as well. Traxxas and my local guy are both awesome.
    Good to hear they are taking care of you. Why not change it out yourself?


    Sent from my iPhone using Tapatalk
    Submarine Qualified, Chief Inducted, Navy Retired

  7. #7
    Marshal Double G's Avatar
    Join Date
    May 2008
    Posts
    13,496
    FYI: It is a bit different for international customers and Traxxas may advise to have the individual contact the importer. It may not be as easy as simply saying "find a new LHS."
    The Super Derecho

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